Home Bookings Cancellations

How to make a cancellation

We know that sometimes you won’t be able to take up your Challengers booking.

As soon as you know you need to cancel a booking at Challengers, please call 01483 230 939 – this will mean that we can offer the space to someone else.

Challengers will charge for any booked session that is missed or cancelled, unless we have at least 5 days notice prior to the session date. Please call on a Monday to cancel a session on a Saturday.

For all Pre-School sessions, the equivalent of a half term’s notice is required to cancel and receive a credit.

If you need to cancel a session while the scheme is running, please contact the Leader directly using the scheme phone number (this is displayed on the scheme page).