Systems Lead

BENEFITS – What is in it for you?

• 32 days holiday (including Bank Holidays) with extra for long service and after your first years’ service, you’ll get your birthday off. Holiday entitlement is pro-rata for part time contracts.
• To work for an organisation who truly consider work life balance and have high expectations for our outcomes not only for those who use our services but for our teams as well.
• Free Training – Training is a top priority at Challengers – each team member has access to a personal training budget and a holistic learning platform to support your growth and development. (Non Service)
• Free DBS – As we require all staff to have a DBS before they start with us, we have decided to offer this free of charge.
• Pension & Health Care Cash Plan – All our staff have access to a NEST pension and Simply Health health care plan.
• Career breaks after 3 years’ service.

ABOUT US

Challengers is a charity dedicated to transforming the lives of disabled children and young people through the power of play. We provide inclusive, fun, and safe spaces across the South East where children aged 4–18 can make friends, enjoy new experiences, and develop vital life skills. Our unique non-exclusion policy ensures that every child, regardless of the complexity of their needs, is welcomed and supported.

Your Role

We are looking to appoint a Systems Lead to conduct a comprehensive review of our operational infrastructure, identifying opportunities to improve efficiency, reduce cost and strengthen digital capability. Every pound we raise should go as far as possible towards our mission, and this role is central to making that happen.

Over six months you will assess our current systems and processes – including our CRM platform, and deliver clear, actionable recommendations with a phased roadmap for delivery.

We aren’t looking for a “big budget” solution. We need someone who can work within the constraints of a non-profit budget to find creative ways to squash bugs, bridge gaps between fragmented systems, and streamline how our team works helping us create a smarter, more cost-effective way to make a difference.

Duties and Responsibilities

• System Mapping:
• Map all core organisational systems and how they interact
• Identify duplication, inefficiencies and gaps
• Assess data flows and integration points
• Work with teams across the organisation to understand workflows, gather requirements, and build buy-in for change
• Identify whether optimisation or replacement systems are required
• Provide a market assessment researching options, engaging with suppliers/potential suppliers where appropriate and develop high level costings and implementation considerations
• Produce a clear prioritised report and phased implementation roadmap
• Ensure recommendations are proportionate and aligned to the charities capacity
• Deliver outputs within a six month timeframe

Systems Lead JD – Apr 26

For this role, you will have:

Essential

• Proven experience in reviewing and improving business systems or digital infrastructure
• Experience working with or reviewing CRM systems
• Strong analytical and problem solving skills
• Excellent stakeholder engagement skill
• Experience in delivering short term review or transformation projects

Desirable

• Direct experience with charity systems
• Experience managing or supporting systems migrations

Confidence can sometimes hold us back from applying for a job- There is no such thing as the perfect candidate.  Challengers is a place where everyone can grow.  We follow equal opportunities so however, you identify and whatever your background you bring with you, please apply if this is a role that would make you excited to come into work every day.

Challengers is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS Check and satisfactory references.

We’re reviewing applications on a rolling basis and may start meeting with people early if someone brilliant comes along – so don’t wait too long to apply!   

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• Systems Lead

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We require all members of staff to be aged 18 or older.

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The position for which you are applying potentially involves significant unsupervised contact with children and is therefore subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. This means that you must disclose details of any convictions, bindover orders or police cautions, warnings or reprimands, including those which are considered “spent” under the terms of the Act. Please use the Disclosure Form below only if this applies to you. This information will not be used to discriminate against you unfairly.

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If you have any convictions, cautions, reprimands or final warnings that are not "protected" as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI 2013 1198, please complete the information below and return it with your application. This information will not be used to discriminate against you unfairly. For more information on the Rehabilitation of Offenders Act please click here.

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Please upload your CV here. In order to process your application we need to have a full history from your secondary education to present day, including any gaps in your study or work. Please make sure your CV is compliant with this. If you fail to provide a full history within your CV, your application may be rejected, this is due to the nature of our work with vulnerable young people, and the strict Safeguarding and Safer Recruitment Policies we must adhere to.

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Please supply full contact details of TWO people who will provide a reference for you. They cannot both be from the same place of work or education. We cannot accept applications that do not provide two references. ONE MUST BE FROM YOUR CURRENT OR MOST RECENT EMPLOYER, OR IF YOU ARE A FULL-TIME STUDENT, FROM YOUR PLACE OF EDUCATION. REFEREES MAY NOT BE MEMBERS OF YOUR FAMILY.

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Challengers is committed to achieving a Play and Leisure service which provides equality of opportunity and freedom from unlawful or unfair discrimination. Our policy covers all aspects of our operations, including recruitment. Please complete this part of the form. This information will be used only in order to monitor our recruitment processes and prevent unfair discrimination on any grounds.

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