Making bookings

How to make your bookings

As soon as you’ve booked your First Visit you will be able to make bookings – you can either do this on the Booking Website or by calling our Bookings Team on 01483 230 939. Please note that you must have attended a visit prior to your first booking.

Our Booking Website is really easy to use – simply select the child you want to make a booking for, select the scheme you want to attend and then navigate through the calendar to view sessions.

The calendar is colour coordinated to make it easy to understand at a glance:

  • Green = spaces available to book
  • Red = fully booked but you can add yourself to the waiting list
  • Orange = you’re booked in and will be at Challengers that day!
  • Blue = you’re on the waiting list and we’ll call you if a space becomes available.

To book a session click on a session in green and select ‘add to cart’ this will then reserve that session until you ‘checkout’ at the top of the page.

Once you’ve finished your booking, you will receive a booking confirmation email for the sessions that have been booked. If it has not arrived it may mean that your booking has not gone through. Contact the Bookings Team on 01483 230 939 if this is the case.

If you forget what you’re booked into just click ‘My Bookings’ at the top of the page where you’ll be presented with a summary of all your upcoming sessions – you can also cancel your sessions using this page.